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Business Process Services

Business Process Services are services outsourced to Organisations that specialize in taking up outsourcing activities. Specific business processes that are not the core competencies of an organisation can be outsourced to companies specialising in taking up those activities. This gives those companies greater flexibilities in terms of managing their finances as well as operations. Covering all major functions in business process outsourcing (BPO), we offer a unique depth and breadth of coverage and analysis. The impact of analytics, automation, and changing technology models are critical for capturing more value from business process services. We understand the challenges posed by a need for continuously enhancing customer satisfaction along with reducing operational costs and increasing revenues. To that end, we partner with all of our clients, bringing our innovative solutions, stringent quality standards, highly skilled domain-focused resources, and investments in technology to the engagement. We also use proprietary tools and frameworks to add value to our clients.

To match our growth plans; we are looking for smart, self-driven, and intelligent individuals to join our dynamic teams. We have built a deep domain expertise and our diverse business lines range from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products to Energy & Utility, Manufacturing, Global Media & Telecom, and Healthcare sectors.

We seek enthusiastic individuals with-

  • Excellent communication and customer service skills
  • The ability to think on one’s feet and analyze/solve technical problems
  • The ability to work proactively as a team player
  • The willingness to work in night shifts if required